Quality Control in Production Process of Product-Service System: a Method Based on Turtle Diagram and Evaluation Model

Hongfei Guo, Ru Zhang, Xiangyue Chen, Zhengwei Zou, Ting Qu, Guoquan Huang, Jincheng Shi, Minshi Chen, Hao Gu, Yitao Lun, Jianke Li, Zhihui He

Research output: Journal article publicationConference articleAcademic researchpeer-review

5 Citations (Scopus)

Abstract

To address the quality control problems of product-service system (PSS), including job shop manufacturing and customization of orders, disability and default of process quality control, we build a model of process quality control system, using improved turtle diagram and evaluation method based on VDA, for more achievement of sustainability through PSS. We show that the model of process quality control is effective and practical for continuous improvement in PSS, quality management and sustainable development of enterprises. This study provides further supplement for existing theory of enterprise quality management and product-service system.

Original languageEnglish
Pages (from-to)389-393
Number of pages5
JournalProcedia CIRP
Volume83
DOIs
Publication statusPublished - May 2019
Externally publishedYes
Event11th CIRP Conference on Industrial Product-Service Systems, CIRP IPS2 2019 - Zhuhai, China
Duration: 29 May 201931 May 2019

Keywords

  • Heavy truck enterprise
  • Quality control capability evaluation model
  • Quality control of production process
  • Turtle diagram analysis

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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