@inproceedings{eee0dca9da2d4a5aa546cb321def461a,
title = "Quality assurance for outsourcing of estate management and maintenance services - the context of Hong Kong housing department",
keywords = "Quality assurance, Estate management and maintenance services, Quality management system, Outsourcing, Hong Kong housing authority, Property service agent",
author = "K.K. Lo and Hui, {Chi Man} and K.H. Yau",
year = "2009",
language = "English",
isbn = "9789623676755",
booktitle = "[Missing Source Name from PIRA]",
note = "International Symposium on Advancement of Construction Management and Real Estate [CRIOCM] ; Conference date: 01-01-2009",
}