Promoting service leadership through service leadership learning among Chinese university students

Man Sze Ma, Tan Lei Shek, P. Li

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic research


In response to the service-oriented economy, effective service leadership, which is composed of moral character, leadership competencies, and a caring disposition (E=MC2, Chung, 2012), is advocated to nurture these qualities among university students. Based on the Service Leadership and Management Model (SLAM), a service learning subject “Service Leadership through Serving Children and Families with Special Needs” was introduced at The Hong Kong Polytechnic University. Through service delivery, university students were asked to apply their service leadership knowledge and skills. In 2014-15 academic year (Semesters 2 and 3), a total of 71 students participated in this subject and provided service to adolescents in two secondary schools under the Project WeCan. This paper aims at assessing the effectiveness of a subject focusing on developing students’ service qualities through service learning.
Original languageEnglish
Title of host publication2016 Proceedings of the Second International Conference on Service-Learning (ICSL 2016), the Hong Kong Polytechnic University, 1-2 Dec 2016
Number of pages3
Publication statusPublished - 2016
Event2nd International Conference on Service-Learning [ICSL] - , Hong Kong
Duration: 1 Dec 20162 Dec 2016


Conference2nd International Conference on Service-Learning [ICSL]
Country/TerritoryHong Kong


  • Service leadership
  • Subjective outcome evaluation
  • Service learning
  • Chinese university students


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