Process evaluation of a pilot subject on service leadership for university students in Hong Kong

Tan Lei Shek, Li Lin, Ting Ting Liu, Moon Y.M. Law

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review


To promote the holistic development of university students under the knowledge economy, a subject entitled ?Service Leadership? was developed and piloted at The Hong Kong Polytechnic University. Process evaluation was carried out for 10 lectures, with each lecture observed by two independent observers who were registered social workers. Inter-rater reliability across the two observers was high, suggesting the observations were reliable. Results showed that program adherence was high in these lectures (mean = 97.8%) and ratings on the implementation quality of the subject were also high. Some of the qualities of program implementation were significant predictors of the overall quality and success of the program. Consistent with other findings, the present study suggests that the implementation quality of ?Service Leadership? was high.
Original languageEnglish
Title of host publicationTomorrow's Leaders
Subtitle of host publicationService Leadership and Holistic Development in Chinese University Students
PublisherNova Science Publishers, Inc.
Number of pages12
ISBN (Electronic)9781633219434
ISBN (Print)9781633218802
Publication statusPublished - 1 Jan 2015

ASJC Scopus subject areas

  • Medicine(all)

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