Problems and solutions of requirements management for construction projects under the traditional procurement systems

Purpose: This paper aims to focus on requirements management of projects constructed under traditional procurement system. It seeks to discuss the requirements management processes highlighting the limitations and addressing the need for a practical framework for facilitating the implementation of requirements management in the construction industry. Design/methodology/approach: Two research instruments were used in this paper: semi-structured interviews and case studies. Findings: The literature review introduced a generic process for requirements management practice potentially to be adopted in the construction industry. The research study identified that the processes and limitations of current practice included the lack of a practical framework, misinterpretation of requirements, difficulties in identifying requirements, conflicts between expectation and constraints, complex hierarchy of client's organisation and communication problems in eliciting client requirements. Recommendations are given that an inclusive project brief and a competent project manager to manage the project requirements are necessary in capturing and tracing the requirements during the project development process. A practical framework is needed to improve the requirements management practice within the construction industry. Research limitations/implications: The research findings establish the basis for further research to examine the implementation of these potential solutions and development of a systematic framework for RsM. The research is of significant value to the construction industry where value generation is essential and critical, especially in difficult economic and financial situations. Originality/value: Requirements are the foundation of the projects which are critical to the successful delivery of the projects. Although many guidelines have been published for managing client requirements, the existing practice on requirements management is still considered to be inadequate. This research provides insight for professional practitioners in the construction industry to improve the requirements management practices for development projects.