|Title of host publication||21st Sociolinguistic Symposium|
|Publication status||Published - Jun 2016|
Prestige, Power and Empowerment for Workers in the Call Centre Context. Colloquium: The Sociolinguistics of Call Centres: How can twenty years of call centre research shed light on current issues in sociolinguistics?
Gail Therese Forey
Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review