“Please do not leave any notes for the cleaning lady, as many do not speak English fluently”: policy, power, and language brokering in a multilingual workplace

Keyphrases

• Asymmetric Distribution 50%
• Blue-collar Workplace 50%
• Broker 50%
• Cambridge 50%
• Cambridge University Press 50%
• Class Differences 50%
• Covert 50%
• Customer Relationship 50%
• Discourse Analysis 50%
• Employer-employee Relationship 50%
• English Speaking 50%
• Entrepreneurs 50%
• Kraft 50%
• Ladies 100%
• Language Broker 50%
• Language Brokering 100%
• Language in the Workplace 50%
• Language Planning 50%
• Language Policy 100%
• Language Practices 50%
• Language Use 50%
• Lingua Franca 50%
• Local Context 100%
• Macro Level 50%
• Macrosocial 50%
• Metalinguistic Awareness 50%
• Micro Language Planning 100%
• Migrant Employees 50%
• Multicompetence 50%
• Multilingual Workplace 100%
• Planning Practice 50%
• Plurilingual 50%
• Policy Language 100%
• Policy Power 100%
• Primary Language 50%
• Social Structure 50%

Social Sciences

• Discourse Analysis 33%
• English 100%
• Guides 33%
• Language Planning 100%
• Language Policy 66%
• London 33%
• Macro Level 33%
• Metalinguistic Awareness 33%
• Planning Practice 33%
• Social Structure 33%
• Working Class 33%