Performance appraisals in hotels : the impact of employee performance and customer experience on improving service quality

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Original languageEnglish
Title of host publication[Missing Source Name from PIRA]
Pages122-127
Number of pages6
Publication statusPublished - 2002
EventAsia Pacific Tourism Association. Conference [APTA Conference] -
Duration: 1 Jan 2002 → …

Conference

ConferenceAsia Pacific Tourism Association. Conference [APTA Conference]
Period1/01/02 → …

Cite this