Perceptions of Fairness and Satisfaction in Lawyer–Client Interactions Among Young Offenders in Hong Kong

Wing Hong Chui, Kevin Kwok Yin Cheng

Research output: Journal article publicationJournal articleAcademic researchpeer-review

6 Citations (Scopus)


This study used a mixed methods approach to examine the perceptions of fairness and satisfaction young offenders have toward their lawyers in the Hong Kong criminal justice system, drawing on procedural justice theory. A sample of 168 young offenders aged between 14 and 21 years old was surveyed. Regression analyses indicated that participants who had private lawyers were more satisfied compared to those who had duty lawyers. Two elements of procedural justice, participation, and trustworthiness, demonstrated the strongest influence on youths’ satisfaction with their lawyers. Supplementary interviews with 30 young defendants further explained the discrepancy, revealing that the limited amount of time spent by duty lawyers in meetings and their detached focus contributed to clients’ low perceptions of participation and trustworthiness.

Original languageEnglish
Pages (from-to)266-285
Number of pages20
JournalJournal of Mixed Methods Research
Issue number2
Publication statusPublished - 1 Apr 2017
Externally publishedYes


  • duty lawyers
  • Hong Kong
  • lawyer–client interactions
  • procedural fairness
  • young offenders

ASJC Scopus subject areas

  • Education
  • Social Sciences (miscellaneous)
  • Statistics, Probability and Uncertainty

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