Organizational commitment and performance among guest workers and citizens of an Arab country

Jason DeFrance Shaw, John E. Delery, Mohamed H.A. Abdulla

Research output: Journal article publicationReview articleAcademic researchpeer-review

45 Citations (Scopus)


The relationships among affective organizational commitment, guest workers status, and two dimensions of individual performance (overall and helping) were explored in a unique international setting. Employees and supervisors (N =226) at two commercial banks in the United Arab Emirates (U.A.E.) participated in the study. With a dissonance perspective as a backdrop, it was predicted that U.A.E. nationals, with substantial economic security and choice, would maintain more attitude-behavior consistency than guest workers, employed under highly restrictive work visas. Organizational commitment-guest worker status interactions were significant predictors of overall performance and helping, and partially supported the dissonance perspective. Implications are discussed and future research directions identified.
Original languageEnglish
Pages (from-to)1021-1030
Number of pages10
JournalJournal of Business Research
Issue number12
Publication statusPublished - 1 Dec 2003
Externally publishedYes


  • International
  • Organizational commitment
  • Performance

ASJC Scopus subject areas

  • Marketing

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