Online influencer marketing

Fine F. Leung, Flora F. Gu, Robert W. Palmatier

Research output: Journal article publicationJournal articleAcademic researchpeer-review

2 Citations (Scopus)

Abstract

Online influencer marketing (OIM) has become an integral component of brands’ marketing strategies; however, marketers lack an adequate understanding of its scope, effectiveness, and potential threats. To fill this gap, this article first describes the phenomenon’s background, defines OIM, and delineates its unique features to set the conceptual boundaries for the new concept. Drawing insights from practitioner and consumer interviews, and in line with social capital theory, the authors propose that OIM can be understood as leveraging influencer resources (including follower networks, personal positioning, communication content, and follower trust) to enhance a firm’s marketing communication effectiveness. Six novel propositions illustrate the benefits and potential threats of OIM, which may spur progress toward a theory of OIM. Finally, this article outlines key strategies for effectively managing OIM and identifies important literature–practice gaps to suggest avenues for further research.

Original languageEnglish
Pages (from-to)226-251
Number of pages26
JournalJournal of the Academy of Marketing Science
Volume50
Issue number2
DOIs
Publication statusPublished - Mar 2022

Keywords

  • Marketing communication
  • Online influencer marketing
  • Online influencers
  • Social capital theory

ASJC Scopus subject areas

  • Business and International Management
  • Economics and Econometrics
  • Marketing

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