Neural conversation recommendation with online interaction modeling

Xingshan Zeng, Jing Li, Lu Wang, Kam Fai Wong

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

The prevalent use of social media leads to a vast amount of online conversations being produced on a daily basis. It presents a concrete challenge for individuals to better discover and engage in social media discussions. In this paper, we present a novel framework to automatically recommend conversations to users based on their prior conversation behaviors. Built on neural collaborative filtering, our model explores deep semantic features that measure how a user's preferences match an ongoing conversation's context. Furthermore, to identify salient characteristics from interleaving user interactions, our model incorporates graph-structured networks, where both replying relations and temporal features are encoded as conversation context. Experimental results on two large-scale datasets collected from Twitter and Reddit show that our model yields better performance than previous state-of-the-art models, which only utilize lexical features and ignore past user interactions in the conversations.

Original languageEnglish
Title of host publicationEMNLP-IJCNLP 2019 - 2019 Conference on Empirical Methods in Natural Language Processing and 9th International Joint Conference on Natural Language Processing, Proceedings of the Conference
PublisherAssociation for Computational Linguistics (ACL)
Pages4633-4643
Number of pages11
ISBN (Electronic)9781950737901
DOIs
Publication statusPublished - Nov 2019
Event2019 Conference on Empirical Methods in Natural Language Processing and 9th International Joint Conference on Natural Language Processing, EMNLP-IJCNLP 2019 - Hong Kong, China
Duration: 3 Nov 20197 Nov 2019

Publication series

NameEMNLP-IJCNLP 2019 - 2019 Conference on Empirical Methods in Natural Language Processing and 9th International Joint Conference on Natural Language Processing, Proceedings of the Conference

Conference

Conference2019 Conference on Empirical Methods in Natural Language Processing and 9th International Joint Conference on Natural Language Processing, EMNLP-IJCNLP 2019
Country/TerritoryChina
CityHong Kong
Period3/11/197/11/19

ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Computer Science Applications
  • Information Systems

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