Modelling a CRM Markov chain process using system dynamics

W. H. Ip, Bocheng Chen, C. W. Henry, King Lun Tommy Choy, Sian L. Chan

Research output: Journal article publicationJournal articleAcademic researchpeer-review

2 Citations (Scopus)

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Computer Science

Social Sciences

Engineering

Economics, Econometrics and Finance

Material Science