Memorable Experience Desires: Getting Into the Mind of the Luxury Hotel Consumer to the Year 2020

Joern Henning Buehring, Barry O'Mahony (Other), John Dalrymple (Other)

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Profound changes have been observed in how tourists engage with destinations, attractions and hotels, while increasingly seeking memorable experiences. Making use of Pine and Gilmore’s experience framework, this forward-looking study engaged luxury hotel guests in depth interviews to identify primary memorable experience generator categories of the future luxury hotel room.
Original languageEnglish
Title of host publicationAP Asia-Pacific Advances in Consumer Research
PublisherAssociation for Consumer Research
Pages318
Volume11
Publication statusPublished - 2015

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