Meeting Planners’ Competency, Motivation, and Benefits: The Case of Korea

Seong Seop Kim, Hongli(Lily) L. Sun, Nayeon Kang

Research output: Journal article publicationJournal articleAcademic researchpeer-review

2 Citations (Scopus)

Abstract

The role of meeting planners is essential to the successful completion of a meeting. Their involvement includes coordinating every detail of a meeting, such as budgeting, solicitation of sponsorship, preparation of request for proposals, reservation of facilities or services, translation, and interpretation. Despite meeting planners’ significance, no real effort has been made to identify their competencies, motivations, and benefits. In this study, six competency, four motivation, and two benefit domains were identified. The most important competency domain was the “ability to understand social trends and good manners,” whereas the “ability to perform foreign languages” domain was a relatively low-importance competency. Regarding the benefits, the respondents showed appreciation for opportunities to globalize and gain social recognition by becoming a meeting planner. Compared with the female respondents, the male respondents believed that they had a higher level of evaluative knowledge regarding current competency and specialized expertise.
Original languageEnglish
Pages (from-to)61-89
Number of pages29
JournalJournal of Convention and Event Tourism
Volume16
Issue number1
DOIs
Publication statusPublished - 1 Jan 2015

Keywords

  • benefit
  • competency
  • meeting planner
  • motivation

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management

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