Measuring returns on Hong Kong's tourism marketing expenditure

Hanqin Qiu, Nada Kulendran, Haiyan Song

Research output: Journal article publicationJournal articleAcademic researchpeer-review

11 Citations (Scopus)


The objective of this study is to estimate the per dollar return on tourism marketing expenditure by the Hong Kong Tourism Board in major tourism markets, based on the dynamic modelling approach and cost-effectiveness ratios. The study finds that the estimated costeffectiveness ratios for the major inbound tourism markets of Australia, China, the USA, the UK, South Korea and Singapore are positive, and that the estimated per dollar returns on tourism marketing expenditure are 9.5:1, 15:1, 2.5:1, 2.8:1, 7.2:1 and 8.7:1, respectively. The results suggest that in order to increase the tourist receipts from these markets, it is necessary to develop different and specific marketing strategies to attract tourists from each market.
Original languageEnglish
Pages (from-to)853-865
Number of pages13
JournalTourism Economics
Issue number4
Publication statusPublished - 1 Dec 2010


  • Cost-effectiveness ratio
  • Dynamic models
  • Hong Kong
  • Inbound tourism
  • Tourism promotion

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Tourism, Leisure and Hospitality Management


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