Measures for evaluating supply chain performance in transport logistics

Kee Hung Lai; Wai Ting Ngai; Edwin Tai Chiu Cheng

doi:10.1016/S1366-5545(02)00019-4

Measures for evaluating supply chain performance in transport logistics

Kee Hung Lai, Wai Ting Ngai, Edwin Tai Chiu Cheng

Research output: Journal article publication › Journal article › Academic research › peer-review

276 Citations (Scopus)

Abstract

This study aims to investigate the construct of, and develop a measurement instrument for, supply chain performance (SCP) in transport logistics. Based on the supply chain operations reference model and various established measures, a measurement model and a measurement instrument for SCP in transport logistics are developed. A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, and service effectiveness for consignees. The empirical findings suggest that the measurement instrument is reliable and valid for evaluating SCP in transport logistics.

Original language	English
Pages (from-to)	439-456
Number of pages	18
Journal	Transportation Research Part E: Logistics and Transportation Review
Volume	38
Issue number	6
DOIs	https://doi.org/10.1016/S1366-5545(02)00019-4
Publication status	Published - 1 Jan 2002

Keywords

Confirmatory factor analysis
Construct
Performance measurement
Supply chain
Transport logistics

ASJC Scopus subject areas

Business and International Management
Civil and Structural Engineering
Transportation

More information

10.1016/S1366-5545(02)00019-4

http://hdl.handle.net/10397/1091

Cite this

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AB - This study aims to investigate the construct of, and develop a measurement instrument for, supply chain performance (SCP) in transport logistics. Based on the supply chain operations reference model and various established measures, a measurement model and a measurement instrument for SCP in transport logistics are developed. A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, and service effectiveness for consignees. The empirical findings suggest that the measurement instrument is reliable and valid for evaluating SCP in transport logistics.

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KW - Construct

KW - Performance measurement

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JO - Transportation Research Part E: Logistics and Transportation Review

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ER -

Measures for evaluating supply chain performance in transport logistics

Abstract

Keywords

ASJC Scopus subject areas

More information

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