TY - JOUR
T1 - Maximizing study abroad learning outcomes through cultural intelligence and emotional intelligence development
AU - Cheung, Catherine
AU - Tung, Vincent
AU - Goopio, Joselyn
N1 - Funding Information:
This work was supported by the Teaching Development Grant from the University Grant Committee of the Hong Kong Special Administrative Region , China ( PolyU Project No. LTG19-22/SS/SHTM2 ).
Funding Information:
This work was supported by the Teaching Development Grant from the University Grant Committee of the Hong Kong Special Administrative Region, China (PolyU Project No. LTG19-22/SS/SHTM2).
Publisher Copyright:
© 2021
PY - 2022/6
Y1 - 2022/6
N2 - This study investigates the enhancement of cultural intelligence (CQ) and emotional intelligence (EI) of hospitality management students to maximize learning outcomes from their study abroad experience. A phenomenological approach through content analysis of reflective journals was employed to understand students’ learning experiences. All students reflected at least one of the four CQ dimensions where the majority expressed improvement in cognitive and motivational CQ. Among the EI dimensions, the self-emotion appraisal was expressed by the majority of students. All CQ and EI dimensions enhanced at least one of the learning outcomes. The findings revealed that study abroad effectively prepares students as socially responsible global citizens, besides enhancing their CQ and EI.
AB - This study investigates the enhancement of cultural intelligence (CQ) and emotional intelligence (EI) of hospitality management students to maximize learning outcomes from their study abroad experience. A phenomenological approach through content analysis of reflective journals was employed to understand students’ learning experiences. All students reflected at least one of the four CQ dimensions where the majority expressed improvement in cognitive and motivational CQ. Among the EI dimensions, the self-emotion appraisal was expressed by the majority of students. All CQ and EI dimensions enhanced at least one of the learning outcomes. The findings revealed that study abroad effectively prepares students as socially responsible global citizens, besides enhancing their CQ and EI.
KW - Cultural intelligence
KW - Emotional intelligence
KW - Hospitality education
KW - Learning outcomes
KW - Socially responsible global citizen
KW - Study abroad
UR - http://www.scopus.com/inward/record.url?scp=85118354993&partnerID=8YFLogxK
U2 - 10.1016/j.jhlste.2021.100359
DO - 10.1016/j.jhlste.2021.100359
M3 - Journal article
AN - SCOPUS:85118354993
SN - 1473-8376
VL - 30
JO - Journal of Hospitality, Leisure, Sport and Tourism Education
JF - Journal of Hospitality, Leisure, Sport and Tourism Education
M1 - 100359
ER -