Market segment evaluation and international distribution centers

Research output: Journal article publicationJournal articleAcademic researchpeer-review

43 Citations (Scopus)

Abstract

This paper evaluates the market segmentation of international distribution centers based on shippers' service requirements. The paper's findings suggest that cargo safety was perceived as the most important service attribute, followed by cargo tracing service, inland transportation, and customs clearance. These service attributes were used to classify users of international distribution centers into three segments, namely, consolidation and storage services oriented firms, cargo related services oriented firms, and support services oriented firms.
Original languageEnglish
Pages (from-to)49-60
Number of pages12
JournalTransportation Research Part E: Logistics and Transportation Review
Volume39
Issue number1
DOIs
Publication statusPublished - 1 Jan 2003
Externally publishedYes

Keywords

  • Cluster analysis
  • International distribution center
  • Market segment
  • Port

ASJC Scopus subject areas

  • Business and International Management
  • Transportation
  • Management Science and Operations Research

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