Managing Responses to Negative Comments by Online Consumers across Cultures

Dongying Wu

Managing Responses to Negative Comments by Online Consumers across Cultures

Dongying Wu

Department of Chinese and Bilingual Studies

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review

Original language	English
Publication status	Not published / presented only - Jul 2019
Event	The 11th IAIR Conference and the 15th CAFIC Joint Conference - Shanghai International Studies University, Shanghai, China Duration: 7 Jul 2019 → 10 Aug 2019

Conference

Conference	The 11th IAIR Conference and the 15th CAFIC Joint Conference
Country/Territory	China
City	Shanghai
Period	7/07/19 → 10/08/19

Cite this

Managing Responses to Negative Comments by Online Consumers across Cultures. / Wu, Dongying.
2019. Paper presented at The 11th IAIR Conference and the 15th CAFIC Joint Conference, Shanghai, China.

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review