Managing multiple stakeholders in the briefing process

Tit Wan Yu, Qiping Shen

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review


Briefing is the first and the most important step in the design process, where the requirements of clients are defined and the objectives of the projects are identified. The briefing stage of construction projects has become the focus of design management research in the last two decades. It is because the briefing process is both critical to the successful delivery of construction projects and problematic in its effective. One of the problem areas is the inadequate involvement of relevant stakeholders. However, little attention is given to the management of multiple stakeholders in the briefing process. This paper introduces stakeholder management in the briefing process. It describes the importance of managing stakeholders in the early phase of the project and presents the methodology of analysing stakeholders to identify stakeholders, assess their needs, wants, commitment, interest and power as well as how to manage them. It concludes that managing multiple stakeholders is essential to the success of the briefing process. By so doing, the needs of all the stakeholders including the clients can be identified and clarified, making the briefing process more effective and efficient.
Original languageEnglish
Title of host publicationProceedings of CRIOCM 2005 International Research Symposium on Advancement of Construction Management and Real Estate
PublisherChinese Research Institute of Construction Management
Number of pages10
ISBN (Electronic)9623674910
Publication statusPublished - 1 Jan 2005
EventInternational Research Symposium on Advancement of Construction Management and Real Estate, CRIOCM 2005 - Hangzhou, China
Duration: 30 Oct 20052 Nov 2005


ConferenceInternational Research Symposium on Advancement of Construction Management and Real Estate, CRIOCM 2005


  • Briefing; client's requirements
  • Project stakeholders
  • Stakeholder management

ASJC Scopus subject areas

  • Urban Studies
  • Architecture
  • Building and Construction
  • Business and International Management
  • Strategy and Management

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