Knowledge management enablers in liner shipping

Ching Chiao Yang, Peter B. Marlow, Chin-shan Lu

Research output: Journal article publicationJournal articleAcademic researchpeer-review

39 Citations (Scopus)

Abstract

This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed.
Original languageEnglish
Pages (from-to)893-903
Number of pages11
JournalTransportation Research Part E: Logistics and Transportation Review
Volume45
Issue number6
DOIs
Publication statusPublished - 1 Jan 2009
Externally publishedYes

Keywords

  • Knowledge management enablers
  • Liner shipping
  • Organizational performance

ASJC Scopus subject areas

  • Business and International Management
  • Transportation
  • Management Science and Operations Research

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