Knowledge management enablers in liner shipping

Ching Chiao Yang; Peter B. Marlow; Chin-shan Lu

doi:10.1016/j.tre.2009.05.003

Knowledge management enablers in liner shipping

Ching Chiao Yang, Peter B. Marlow, Chin-shan Lu

Research output: Journal article publication › Journal article › Academic research › peer-review

49 Citations (Scopus)

Abstract

This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed.

Original language	English
Pages (from-to)	893-903
Number of pages	11
Journal	Transportation Research Part E: Logistics and Transportation Review
Volume	45
Issue number	6
DOIs	https://doi.org/10.1016/j.tre.2009.05.003
Publication status	Published - 1 Jan 2009
Externally published	Yes

Keywords

Knowledge management enablers
Liner shipping
Organizational performance

ASJC Scopus subject areas

Business and International Management
Transportation
Management Science and Operations Research

More information

10.1016/j.tre.2009.05.003

Cite this

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Knowledge management enablers in liner shipping

Abstract

Keywords

ASJC Scopus subject areas

More information

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