IoT based Omni-Channel Logistics Service in Industry 4.0

Yaqiong Lv, Lei Tu, C. K.M. Lee, Xin Tang

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

15 Citations (Scopus)

Abstract

Rapid change of sales and distribution channels in the last era with primary focus on customer centered shopping experience to the growing importance of more customized products and faster delivery has led the recent trend of the Omni-channel. The higher expectation for personalized products and service and the disruptive production and information technology are driving the improvement on production and service systems. Framework of human centered IoT based logistics service for Omni-channel has been proposed in the research and the proposed framework does not only involve the new logistics distribution approach generative quick delivery with latest Internet of Things (IoT) technology, but also realize the need of dynamic order fulfillment in the new paradigm shift of manufacturing. This study is expected to become a role model in the change from manufacturing oriented business to service based industry. The proposed IoT based logistics system has the potential to be a disruptive and novel logistics system by providing an integrated seamless Omni-channel journey for modern shoppers.

Original languageEnglish
Title of host publicationProceedings of the 2018 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages240-243
Number of pages4
ISBN (Electronic)9781538645222
DOIs
Publication statusPublished - 28 Sep 2018
Event2018 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2018 - Singapore, Singapore
Duration: 31 Jul 20182 Aug 2018

Publication series

NameProceedings of the 2018 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2018

Conference

Conference2018 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2018
Country/TerritorySingapore
CitySingapore
Period31/07/182/08/18

Keywords

  • Big Data
  • Industry 4.0
  • IoT
  • Omin-channel
  • smart logistics

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Signal Processing
  • Information Systems and Management
  • Management Science and Operations Research
  • Instrumentation

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