Intertemporal service pricing with strategic customers

Pengfei Guo, John J. Liu, Yulan Wang

Research output: Journal article publicationJournal articleAcademic researchpeer-review

10 Citations (Scopus)


We study a two-period intertemporal pricing game in a single-server service system with forward-looking strategic customers who make their purchase decision based on current information and anticipated future gains. Subgame perfect Nash equilibrium (SPNE) prices are derived. A comparison between revenue-maximizing equilibrium prices and welfare-maximizing equilibrium prices is conducted and the impact on the system's performance of misunderstanding customers' type is evaluated.
Original languageEnglish
Pages (from-to)420-424
Number of pages5
JournalOperations Research Letters
Issue number6
Publication statusPublished - 1 Nov 2009


  • Intertemporal pricing
  • Service management
  • Strategic customers

ASJC Scopus subject areas

  • Software
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering
  • Applied Mathematics


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