Intercultural service encounters : exploring the role of cultural attributions and intercultural competence

Lai Ming Tam, P. Sharma, Nam Woon Kim

Research output: Unpublished conference presentation (presented paper, abstract, poster)Conference presentation (not published in journal/proceeding/book)Academic researchpeer-review

Original languageEnglish
Publication statusPublished - 2010
EventISES Global Conference on Service Excellence -
Duration: 1 Jan 2010 → …


ConferenceISES Global Conference on Service Excellence
Period1/01/10 → …

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