Information-driven Roadmapping for Strategic Planning: A case study in a Logistics Company

Mei Na Cheng, Chi Fai Cheung (Corresponding Author), Chung Yan WU

Research output: Journal article publicationJournal articleAcademic researchpeer-review


Many companies are facing the problem of fast changing trends in the market which require a huge amount of decisions to be made in order to increase their competitiveness. Roadmapping is one of the well-known approaches for strategy planning. This paper presents an information-driven roadmapping (IDRM) method by incorporating outside-in (i.e., external business environment) and inside-out (i.e., company) perspectives which provide the company certain investigation with environmental monitoring and self-assessment of the capabilities for strategic planning. The proposed IDRM method aims at addressing the market evolution (i.e., ecosystem), business evolution and business/operation model of the selected stakeholders in the ecosystem in macro, meso and micro views, and is also concerned with the implementation of the inside-out roadmapping process for strategic planning. The proposed method was fully implemented in a global logistics company.
Original languageEnglish
Pages (from-to)205-229
Number of pages25
JournalInternational Journal of Foresight and Innovation Policy
Issue number4
Publication statusPublished - 28 Oct 2021


  • technology roadmapping
  • information-driven
  • strategic planning
  • service industry
  • Technology management


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