TY - GEN
T1 - Industrial Designers and Engineering Designers: Causes of Conflicts, Resolving Strategies, and Perceived Image of Each Other
AU - Kim, Kwan Myung
AU - Lee, Kun Pyo
PY - 2014
Y1 - 2014
N2 - What causes the conflicts between industrial designers and engineering designers? Howare these conflicts resolved? Furthermore, what view point does each group form towardthe other from their dynamic interaction? This study explores a consumer productcompany to answer these questions. Three industrial designers and three engineeringdesigners working on the same product development were interviewed. As a result, thispaper presents the causes of conflicts, conflict resolution strategies, and perceived imageof each group. Two types of conflict causes, direct causes and basic causes, are reported.The direct causes are related to tasks in the design process, and the basic causes are structural, underlying the direct causes. The strategies to resolve the causes are also identified. Engineering designers appear to use ‘persuading’ strategy more. It seems that engineering designers prefer to ‘yield’ strategy in most cases and industrial designers use‘insisting’ strategy more. Each group’s perceived image to the other group has also been investigated. Industrial designers view engineering designers as uncreative, conservative and unadventurous. Engineering designers say industrial designers are inflexible,acquisitive, bossy, and dismissive. Finally, a better way of collaborating between the two groups is discussed, and future research directions are proposed.
AB - What causes the conflicts between industrial designers and engineering designers? Howare these conflicts resolved? Furthermore, what view point does each group form towardthe other from their dynamic interaction? This study explores a consumer productcompany to answer these questions. Three industrial designers and three engineeringdesigners working on the same product development were interviewed. As a result, thispaper presents the causes of conflicts, conflict resolution strategies, and perceived imageof each group. Two types of conflict causes, direct causes and basic causes, are reported.The direct causes are related to tasks in the design process, and the basic causes are structural, underlying the direct causes. The strategies to resolve the causes are also identified. Engineering designers appear to use ‘persuading’ strategy more. It seems that engineering designers prefer to ‘yield’ strategy in most cases and industrial designers use‘insisting’ strategy more. Each group’s perceived image to the other group has also been investigated. Industrial designers view engineering designers as uncreative, conservative and unadventurous. Engineering designers say industrial designers are inflexible,acquisitive, bossy, and dismissive. Finally, a better way of collaborating between the two groups is discussed, and future research directions are proposed.
KW - Industrial design
KW - Engineering Design
KW - Conflict
KW - Resolution strategy
KW - Perceived image
UR - https://d1wqtxts1xzle7.cloudfront.net/38025736/0352-file1.pdf?1435461992=&response-content-disposition=inline%3B+filename%3DIndustrial_designers_and_engineering_des.pdf&Expires=1604303877&Signature=YO22pY1VCzLtgm8OKCsG4jEcK5Dz~zGXPw0KfTAIi8xPIUathf9LVqcQlOnfXjXuKtEfqM6WAmoql8ed1SFD-tcCy~m7elxDxdtivGXdahqStsFHgpeFKy05ryXrT~Wjvj7PE4XVH1TjGCCwmuaNv0C99ITB4dNpoKckH96xOGN1jdHCT4WlnhbgV2abRXi-QkNtqI-HOqumq700OBMflNdUz0NRurooF-OE47egJgorozrA686OjfSVe0iFTA5XU1GxEwANkfPS1ZtFBWnFBF2bWwj5Crz1l6HzicdBXNstoapv2Snc4cDAwVZN4AHhoCyLbNIF4jwr6H~x50mL7g__&Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA
M3 - Conference article published in proceeding or book
BT - Proceedings of Design Research Society (DRS) 2014
PB - the Design Research Society
ER -