Implementation of EDI in Hong Kong: An empirical analysis

Wai Ting Ngai, A. Gunasekaran

Research output: Journal article publicationReview articleAcademic researchpeer-review

42 Citations (Scopus)

Abstract

Electronic data interchange (EDI) plays a major part in improving organizational competitiveness in the twenty-first century global market. Telecommunication technologies have improved the effectiveness of communication along the value chain. Information technology (IT) has been helpful in integrating various functional areas within and outside organisations. This paper uses empirical research to study the application of EDI in Hong Kong. In a survey of Hong Kong companies, questions are asked about perceived barriers to implementation of EDI, perceived benefits achievable through EDI, and critical success factors for the adoption of EDI. The main objective of this study is to develop a framework for enhancing the application and implementation of IT with a view to improved organizational competitiveness.
Original languageEnglish
Pages (from-to)88-100
Number of pages13
JournalIndustrial Management and Data Systems
Volume104
Issue number1-2
DOIs
Publication statusPublished - 1 Dec 2003

Keywords

  • Electronic data interchange
  • Organizational processes
  • Telecommunication services

ASJC Scopus subject areas

  • Management Information Systems
  • Industrial relations
  • Computer Science Applications
  • Strategy and Management
  • Industrial and Manufacturing Engineering

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