Impact of Service‐Dominant Orientation on the Innovation Performance of Technology Firms: Roles of Knowledge Sharing and Relationship Learning

H.L. Yiu, Wai Ting Ngai, Chun Fong Lei

Research output: Journal article publicationJournal articleAcademic researchpeer-review


Although the adoption of service‐dominant logic contributes to the innovativeness of organizations, the relationship between service‐dominant logic and innovation performance has seldom been empirically investigated. To fill this literature gap, this study used relationship learning theory to examine the effects of service‐dominant orientation (SDO), knowledge sharing, and external network on innovation performance through the mediation of relationship learning in technology firms. The proposed model was tested through a field study conducted in Hong Kong Science and Technology Parks Corporation. Data from 82 technology firms were used to test the research model.

Original languageEnglish
Pages (from-to)620
Number of pages654
JournalDecision Sciences
Issue number3
Publication statusPublished - Jun 2020

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