Impact of organizational socialization tactics on newcomer job satisfaction and engagement: Core self-evaluations as moderators

Zibin Song, Kaye Kye Sung Chon, Geng Ding, Cao Gu

Research output: Journal article publicationJournal articleAcademic researchpeer-review

22 Citations (Scopus)


This study proposes and tests a new model in which newcomer core self-evaluations (CSE) moderate the effects of organizational socialization tactics (OST) on job satisfaction and work engagement. Data were collected in nine luxury hotels in China and a total of 161 parent respondents with 5000 bootstraps were analyzed using structural equation modeling technique. The results from this study indicate that newcomer job satisfaction and work engagement each is predicted by institutionalized OST directly and positively. They also indicate that CSE moderates the relationship between OST and job satisfaction, but not the one between OST and work engagement. In particular, hotel newcomers high on CSE are much more adept, than their low CSE counterparts, at translating their organizational advantages of institutionalized OST into job satisfaction. These findings as well as their theoretical and practical implications are discussed within the contexts of organizational socialization research and hotel human resource development practices.
Original languageEnglish
Pages (from-to)180-189
Number of pages10
JournalInternational Journal of Hospitality Management
Publication statusPublished - 1 Apr 2015


  • Core self-evaluations
  • Job satisfaction
  • Moderation effects
  • Organizational assimilation
  • Organizational socialization tactics
  • Work engagement

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

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