TY - JOUR
T1 - Idiosyncratic deals and occupational well-being in the hospitality industry
T2 - the mediating role of organization-based self-esteem
AU - Sun, Ning
AU - Song, Haiyan
AU - Li, Hui
N1 - Funding Information:
The authors would like to acknowledge the financial support of Major Project of the National Social Science Foundation of China, P. R. China [20ZD04]; The Fundamental Research Funds for the Central Universities [63213023]; The Fundamental Research Funds for Young Scholars of CTSM-NKU; The Hong Kong Polytechnic University, Hong Kong SAR.
Publisher Copyright:
© 2021, Emerald Publishing Limited.
PY - 2021/10/20
Y1 - 2021/10/20
N2 - Purpose: This paper aims to investigate how different types of idiosyncratic deals (i-deals) in the hospitality industry enhance occupational well-being (OWB) through organization-based self-esteem (OBSE). Design/methodology/approach: In 2019, 679 questionnaires were distributed to middle- and high-level managerial staff who had worked in high-end hotels in China for at least 1 year, and 642 valid responses were collected. The survey data were analyzed using structural equation modeling. Follow-up interviews were conducted with 20 hotel managers to verify and lend additional support to the survey findings. Findings: Both task i-deals and career and incentives i-deals positively affected OBSE and OWB, whereas flexibility i-deals negatively affected OBSE. OBSE positively affected OWB, thereby mediating the relationships between the three types of i-deals and OWB. Originality/value: This study is groundbreaking in its exploration of how various i-deals contribute to OWB through OBSE among middle- and high-level managerial staff. The findings provide initial evidence of the links between i deals, OBSE and OWB and demonstrate how i-deals can address the practical problem of the shortage and loss of competent operational and administrative talent in the hospitality industry.
AB - Purpose: This paper aims to investigate how different types of idiosyncratic deals (i-deals) in the hospitality industry enhance occupational well-being (OWB) through organization-based self-esteem (OBSE). Design/methodology/approach: In 2019, 679 questionnaires were distributed to middle- and high-level managerial staff who had worked in high-end hotels in China for at least 1 year, and 642 valid responses were collected. The survey data were analyzed using structural equation modeling. Follow-up interviews were conducted with 20 hotel managers to verify and lend additional support to the survey findings. Findings: Both task i-deals and career and incentives i-deals positively affected OBSE and OWB, whereas flexibility i-deals negatively affected OBSE. OBSE positively affected OWB, thereby mediating the relationships between the three types of i-deals and OWB. Originality/value: This study is groundbreaking in its exploration of how various i-deals contribute to OWB through OBSE among middle- and high-level managerial staff. The findings provide initial evidence of the links between i deals, OBSE and OWB and demonstrate how i-deals can address the practical problem of the shortage and loss of competent operational and administrative talent in the hospitality industry.
KW - Idiosyncratic deals
KW - Mediating effect
KW - Occupational well-being
KW - Organization-based self-esteem
UR - http://www.scopus.com/inward/record.url?scp=85113719071&partnerID=8YFLogxK
U2 - 10.1108/IJCHM-02-2021-0217
DO - 10.1108/IJCHM-02-2021-0217
M3 - Journal article
AN - SCOPUS:85113719071
SN - 0959-6119
VL - 33
SP - 3797
EP - 3813
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
IS - 10
ER -