Identifying outbound tourism visitors by using e-Services behavioral and psychological markers

Edmond H.C. Wu; Chun Hung Roberts Law; Brianda Jiang; Yaou Hu

doi:10.1109/ICIS.2012.59

Identifying outbound tourism visitors by using e-Services behavioral and psychological markers

Edmond H.C. Wu, Chun Hung Roberts Law, Brianda Jiang, Yaou Hu

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

1 Citation (Scopus)

Abstract

With the fast growing of outbound tourism visitors in Asia Pacific regions in recent years, how to provide better quality services to these travel consumers is a crucial problem that the tourism industry should most concern. A new global trend is that more and more people rely on innovative e-Tourism IT solutions to search travel information or make reservations through search engines and travel agents online platforms. Hence, how to predict consumers traveling decisions based on their online behavioral or psychological patterns would be an interesting research topic. In this paper, a novel predictive model is proposed to find such consumer markers that can identify potential outbound visitors that can assist applications such e-Marketing of travel products, tourism e-Portal website development and outbound destinations promotion.

Original language	English
Title of host publication	Proceedings - 2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012
Pages	295-299
Number of pages	5
DOIs	https://doi.org/10.1109/ICIS.2012.59
Publication status	Published - 25 Jul 2012
Event	2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012 - Shanghai, China Duration: 30 May 2012 → 1 Jun 2012

Conference

Conference	2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012
Country/Territory	China
City	Shanghai
Period	30/05/12 → 1/06/12

Keywords

Data mining
E-Services
Outbound tourism
Prediction
Travel information search
Visitor research

ASJC Scopus subject areas

Computer Networks and Communications
Information Systems

More information

10.1109/ICIS.2012.59

Cite this

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title = "Identifying outbound tourism visitors by using e-Services behavioral and psychological markers",

abstract = "With the fast growing of outbound tourism visitors in Asia Pacific regions in recent years, how to provide better quality services to these travel consumers is a crucial problem that the tourism industry should most concern. A new global trend is that more and more people rely on innovative e-Tourism IT solutions to search travel information or make reservations through search engines and travel agents online platforms. Hence, how to predict consumers traveling decisions based on their online behavioral or psychological patterns would be an interesting research topic. In this paper, a novel predictive model is proposed to find such consumer markers that can identify potential outbound visitors that can assist applications such e-Marketing of travel products, tourism e-Portal website development and outbound destinations promotion.",

keywords = "Data mining, E-Services, Outbound tourism, Prediction, Travel information search, Visitor research",

author = "Wu, {Edmond H.C.} and Law, {Chun Hung Roberts} and Brianda Jiang and Yaou Hu",

year = "2012",

month = jul,

day = "25",

doi = "10.1109/ICIS.2012.59",

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pages = "295--299",

booktitle = "Proceedings - 2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012",

note = "2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012 ; Conference date: 30-05-2012 Through 01-06-2012",

}

Wu, EHC, Law, CHR, Jiang, B & Hu, Y 2012, Identifying outbound tourism visitors by using e-Services behavioral and psychological markers. in Proceedings - 2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012., 6211112, pp. 295-299, 2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012, Shanghai, China, 30/05/12. https://doi.org/10.1109/ICIS.2012.59

Identifying outbound tourism visitors by using e-Services behavioral and psychological markers. / Wu, Edmond H.C.; Law, Chun Hung Roberts; Jiang, Brianda et al.
Proceedings - 2012 IEEE/ACIS 11th International Conference on Computer and Information Science, ICIS 2012. 2012. p. 295-299 6211112.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

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T1 - Identifying outbound tourism visitors by using e-Services behavioral and psychological markers

AU - Wu, Edmond H.C.

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AU - Jiang, Brianda

AU - Hu, Yaou

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Y1 - 2012/7/25

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AB - With the fast growing of outbound tourism visitors in Asia Pacific regions in recent years, how to provide better quality services to these travel consumers is a crucial problem that the tourism industry should most concern. A new global trend is that more and more people rely on innovative e-Tourism IT solutions to search travel information or make reservations through search engines and travel agents online platforms. Hence, how to predict consumers traveling decisions based on their online behavioral or psychological patterns would be an interesting research topic. In this paper, a novel predictive model is proposed to find such consumer markers that can identify potential outbound visitors that can assist applications such e-Marketing of travel products, tourism e-Portal website development and outbound destinations promotion.

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KW - E-Services

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KW - Prediction

KW - Travel information search

KW - Visitor research

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Identifying outbound tourism visitors by using e-Services behavioral and psychological markers

Abstract

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Keywords

ASJC Scopus subject areas

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