Abstract
Recent years have seen an ever-increasing number of multi-national companies assemble virtual teams of workers across geographical, linguistic and cultural boundaries. Due to the outbreak of COVID-19, this virtual work form has rapidly become a ‘must’ rather than an alternative in organisations. Although much has been written about these shifts across work modalities, limited attention has been directed towards investigating the impact of diverse cultural and linguistic backgrounds on the management of effective business communication. This empirical study investigated interactions between virtual work-team members in business meetings conducted via teleconferencing. Analysis of the data suggests that communication strategies are adapted in this virtual mode with interesting implications for the negotiation of power and control between participants.
Original language | English |
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Publication status | Published - Jun 2022 |
Event | 72nd Annual ICA Conference: One World, One Network? - Paris, France Duration: 23 May 2022 → 1 Jun 2022 |
Conference
Conference | 72nd Annual ICA Conference: One World, One Network? |
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Country/Territory | France |
City | Paris |
Period | 23/05/22 → 1/06/22 |