Good design is important in promoting and serving the needs of the deprived. Due to the popularity of digital payment systems, charity promotion in the public environment, such as paper flag and flower selling on the street, has become more difficult. The design laboratories of The Hong Kong Polytechnic University have developed i-Give®, the first highly interactive donation system, based on an in-depth study of changing lifestyles and user behaviour. This provides a user-friendly, multimedia interface for promoting, motivating and helping people to make donations at any particular time. i-Give is a smart, networked, electronic, donation system which fits new urban lifestyles. It allows people to make their preferred donation with electronic money cards and rewards donors with digital souvenirs, such as animations. The centralized system also increases public confidence in the legitimacy of the donation requests, and the multimedia interface provides a muchneeded outreach channel for charity organizations to promote their events to the general public. Its hardware can be connected to a street furniture system to provide flexible and scalable resting modules to suit the new and ever-changing aspects of urban life. Its inclusive and universal design features also cater to the special needs of people with physical, visual and hearing disabilities. This paper reviews the need for a smart donation system in the public environment and discusses how the design of i-Give can answer new and changing urban demands.
|Number of pages||20|
|Journal||Asia design journal|
|Publication status||Published - 2011|