How do domestic and international high-end hotel brands receive and manage customer feedback?

Markus Schuckert, Sai Liang, Rob Law, Wenjun Sun

Research output: Journal article publicationJournal articleAcademic researchpeer-review

20 Citations (Scopus)

Fingerprint

Dive into the research topics of 'How do domestic and international high-end hotel brands receive and manage customer feedback?'. Together they form a unique fingerprint.

Social Sciences

Computer Science

Economics, Econometrics and Finance

Mathematics

Psychology