How can we know a program is effective?

Tan Lei Shek, Jianqiang Liang

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review


A university subject on service leadership was evaluated via process evaluation at a university in Hong Kong. On ten lectures, two raters used a validated observation form to rate the implementation quality of the lectures on a 13-item process evaluation scale. Consistent with the previous findings, results showed that the scale and the ratings made by the observers were reliable. The mean ratings on the different dimensions were high and the qualitative comments were generally positive which suggested that the quality of program implementation was high. Regarding correlates of program implementation quality, some dimensions were significantly correlated with overall quality and program success.
Original languageEnglish
Title of host publicationLeadership and Service Learning Education
Subtitle of host publicationHolistic Development for Chinese University Students
PublisherNova Science Publishers, Inc.
Number of pages16
ISBN (Electronic)9781634833479
ISBN (Print)9781634833400
Publication statusPublished - 1 Jan 2015

ASJC Scopus subject areas

  • Social Sciences(all)


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