Hotel Employees' Perception of the Statutory Minimum Wage Policy in Hong Kong

Mia Su, Cindy Yoonjoung Heo, Yiu Chung Leung

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

Employee compensation is one of the largest expenses for businesses. Given the labor-intensive nature of the hotel industry, hotel employees' perceptions of the statutory minimum wage (SMW) policy have become a major concern for hotel operators since the introduction of the policy in Hong Kong. This exploratory study examines these perceptions, together with hotel employees' job and compensation satisfaction and intention to leave, since the introduction of the SMW policy. A survey of 161 hotel employees in Hong Kong was carried out. Respondents demonstrated high awareness of the SMW policy but viewed its effect on the hotel industry as limited. The largest gap between the perceived importance of, and satisfaction with, a factor related to job satisfaction was found for the benefits package. As well as making a contribution to the academic literature, this study provides practical implications of the SMW policy for the hotel industry in Hong Kong and other countries considering adopting a similar measure.
Original languageEnglish
Pages (from-to)1306-1326
Number of pages21
JournalAsia Pacific Journal of Tourism Research
Volume19
Issue number11
DOIs
Publication statusPublished - 1 Jan 2014

Keywords

  • compensation satisfaction
  • Hong Kong
  • hotel employees
  • perceived impact
  • statutory minimum wage

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Tourism, Leisure and Hospitality Management

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