Hierarchical Crowdsourcing for Data Labeling with Heterogeneous Crowd

With the rapid and continuous development of data-driven technologies such as supervised learning, high-quality labeled data sets are commonly required by many applications. Due to the easiness of crowdsourcing small tasks with low cost, a straightforward solution for label quality improvement is to collect multiple labels from a crowd, and then aggregate the answers. The aggregation strategies include majority voting and its many variants, EM-based approaches, Graph Neural Nets and so on. However, due to the uncertainty information loss and commonly existing task correlations, the aggregated labels usually contain errors and may damnify the downstream model training.To address the above problem, we propose a hierarchical crowdsourcing framework1 for data labeling with noisy answers about correlated data. We make use of the heterogeneity of the labeling crowd and form an initialization-checking-update loop to improve the quality of labeled data. We formalize and successfully solve the core optimization problem, namely, selecting a proper set of checking tasks for each round. We prove that maximizing the expected quality improvement is equivalent to minimizing the conditional entropy of the observations given the crowdsourced answer families for the selected task set, which is NP-hard to solve. Therefore, we design an efficient approximation algorithm and conduct a series of experiments on real data. The experimental results show that the proposed method effectively improves the quality of the labeled data sets as well as the SOTA performance, yet without extra human labor costs.