Governance mechnisms in IS outsourcing projects in transition econmies

Steven Ji Fan Ren, Wai Ting Ngai, Wing Sing Cho

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Previous IS outsourcing research studies failed to provide evidences on how IT client-vendor relationships should be governed to ensure project success and relational continuity. More importantly, it is even challenging for companies to achieve outsourcing success in transition economies facing an environment characterized by institutional instability. This article draws from theories of institutions and organizations to develop a model examining outsourcing relationship governance mechanisms which would affect outsourcing success in state-owned and non-state-owned Chinese companies. Results of 72 state-owned and 54 non-state-owned outsourcing projects show that the positive relationship between contractual governance and outsourcing success is stronger in state-owned firms than in non-state-owned firms. On the other hand, non-state-owned firms have stronger effects on the relationships between relational governance and outsourcing success, and between outsourcing success and relational continuity.
Original languageEnglish
Title of host publicationPACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment
Publication statusPublished - 1 Dec 2009
Event13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009 - Hyderabad, India
Duration: 10 Jul 200912 Jul 2009

Conference

Conference13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment, PACIS 2009
CountryIndia
CityHyderabad
Period10/07/0912/07/09

Keywords

  • Governance mechanisms
  • Institutional context
  • Outsourcing success
  • Relational continuity
  • Transition economies

ASJC Scopus subject areas

  • Information Systems

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