Giving exemplary service to our 'customers' : bringing the service aspect of the hospitality industry alive in the school

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic research

Original languageEnglish
Title of host publicationInnovations in professional education : practices and reflections
PublisherPearson Education Asia Ltd.
Number of pages12
ISBN (Print)9789620197185
Publication statusPublished - 2007

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