Gap theory based analysis of user expectation and satisfaction: The case of a hostel building

Keyphrases

• User Satisfaction 100%
• Performance Aspects 100%
• User Expectations 100%
• Building Users 100%
• Gap Theory 100%
• Hostel Buildings 100%
• Performance Gap 66%
• Thermal Aspects 33%
• Fire Safety 33%
• Information Technology 33%
• Visual Aspect 33%
• Hygiene 33%
• Regression Analysis 33%
• Thermal Comfort 33%
• Aural Comfort 33%
• Satisfaction Level 33%
• Rank Order 33%
• Hostel 33%
• Visual Comfort 33%
• Evaluation Approach 33%
• Focus Group Session 33%
• Expectation Level 33%
• Post-occupancy Evaluation 33%
• Gap Model 33%
• Analysis Performance 33%
• High Expectations 33%
• Main Performances 33%
• Room Types 33%

Engineering

• Building User 100%
• Thermal Comfort 33%
• Fire Safety 33%
• Gap Model 33%
• Rank Order 33%
• Information Technology 33%
• Performance Analysis 33%