Fuzzy decision support system for risk analysis in e-commerce development

Wai Ting Ngai; F. K.T. Wat

doi:10.1016/j.dss.2003.12.002

Fuzzy decision support system for risk analysis in e-commerce development

Wai Ting Ngai, F. K.T. Wat

Research output: Journal article publication › Journal article › Academic research › peer-review

186 Citations (Scopus)

Abstract

This paper describes the development of a fuzzy decision support system (FDSS) for the assessment of risk in e-commerce (EC) development. A Web-based prototype FDSS is designed and developed to assist EC project managers in identifying potential EC risk factors and the corresponding project risks. A risk analysis model for EC development using a fuzzy set approach is proposed and incorporated into the FDSS. The results of an evaluation indicate that the prototype performs to expectations.

Original language	English
Pages (from-to)	235-255
Number of pages	21
Journal	Decision Support Systems
Volume	40
Issue number	2
DOIs	https://doi.org/10.1016/j.dss.2003.12.002
Publication status	Published - 1 Aug 2005

Keywords

Electronic commerce
Fuzzy decision support system
Fuzzy set
Risk analysis

ASJC Scopus subject areas

Management Information Systems
Information Systems
Developmental and Educational Psychology
Arts and Humanities (miscellaneous)
Information Systems and Management

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10.1016/j.dss.2003.12.002

Cite this

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Fuzzy decision support system for risk analysis in e-commerce development

Abstract

Keywords

ASJC Scopus subject areas

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