Fuzzy decision support system for risk analysis in e-commerce development

Wai Ting Ngai, F. K.T. Wat

Research output: Journal article publicationJournal articleAcademic researchpeer-review

178 Citations (Scopus)


This paper describes the development of a fuzzy decision support system (FDSS) for the assessment of risk in e-commerce (EC) development. A Web-based prototype FDSS is designed and developed to assist EC project managers in identifying potential EC risk factors and the corresponding project risks. A risk analysis model for EC development using a fuzzy set approach is proposed and incorporated into the FDSS. The results of an evaluation indicate that the prototype performs to expectations.
Original languageEnglish
Pages (from-to)235-255
Number of pages21
JournalDecision Support Systems
Issue number2
Publication statusPublished - 1 Aug 2005


  • Electronic commerce
  • Fuzzy decision support system
  • Fuzzy set
  • Risk analysis

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Information Systems and Management


Dive into the research topics of 'Fuzzy decision support system for risk analysis in e-commerce development'. Together they form a unique fingerprint.

Cite this