From dynamic capabilities to ERP enabled business improvements: The mediating effect of the implementation project

Edward W.N. Bernroider, Wing Yan Wong, Kee Hung Lai

Research output: Journal article publicationJournal articleAcademic researchpeer-review

27 Citations (Scopus)

Abstract

This study explores whether an Enterprise Resource Planning (ERP) implementation project mediates the relationship between dynamic pre-adoption capabilities and ERP-enabled business improvements. The results from our field survey of large ERP adopters in Austria suggest that the effects of the two out of three selected dynamic capabilities are dependent on the properties of the underlying organizational transformation project. While external information acquisition and IT governance capabilities are fully mediated by the performance of the ERP implementation project, decision making only directly impacts business capabilities. These results further our understanding about the role of the implementation project for ERP value creation and the different natures of capability relationships. We call for more research on co-presence conditions related to dynamic capabilities and IT transformation project performance.
Original languageEnglish
Pages (from-to)350-362
Number of pages13
JournalInternational Journal of Project Management
Volume32
Issue number2
DOIs
Publication statusPublished - 1 Jan 2014

Keywords

  • Decision making
  • Dynamic capabilities
  • Enterprise Resource Planning (ERP) projects
  • Information acquisition
  • IT adoption projects
  • IT governance
  • Project performance

ASJC Scopus subject areas

  • Business and International Management
  • Management, Monitoring, Policy and Law
  • Management of Technology and Innovation

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