Framework for stakeholder management in construction projects

Rebecca J. Yang, Qiping Shen

Research output: Journal article publicationJournal articleAcademic researchpeer-review

48 Citations (Scopus)

Abstract

This paper presents a systematic and generic framework reference for the practice of stakeholder management in the construction industry. It contains findings from empirical studies, comprising six interviews, a pilot study, a questionnaire survey in Hong Kong, and 15 interviews in Australia. Six activity groups (i.e., precondition, project data identification, stakeholder estimation, decision making, action and evaluation, and sustainable support) and a total of 18 activities within these groups and their interrelations formulate the main body of the framework. The proposed framework was validated by five real-life projects, the results of which confirm the applicability of the proposed framework. This study serves as a reference for project-management teams to systematically manage stakeholders in construction projects.
Original languageEnglish
Article number4014064
JournalJournal of Management in Engineering
Volume31
Issue number4
DOIs
Publication statusPublished - 1 Jan 2015

Keywords

  • Action research
  • Construction
  • Empirical studies
  • Framework
  • Stakeholder management

ASJC Scopus subject areas

  • Industrial relations
  • Engineering(all)
  • Strategy and Management
  • Management Science and Operations Research

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