Feasibility of performance measurement system for supply chain: A process-based approach and measures

Tung Sun Chan, H. J. Qi

Research output: Journal article publicationJournal articleAcademic researchpeer-review

140 Citations (Scopus)


Nowadays more than ever, supply chain management has gained a tremendous amount of attention from both the academic and practitioner communities. It provides a revolutionary management philosophy to cope with the increasing business competition and economy globalization. However, there exist many puzzles, especially in structure mapping and analysis, and performance measurement. The objective of this paper is to propose a process-based approach to mapping and analyzing the practically complex supply chain network. Via this approach, a process-based performance measurement system is proposed, in which a method called performance of activity is used to identify the performance measures and metrics.
Original languageEnglish
Pages (from-to)179-190
Number of pages12
JournalIntegrated Manufacturing Systems
Issue number3
Publication statusPublished - 1 May 2003
Externally publishedYes


  • Model
  • Performance measurement
  • Supply-chain management

ASJC Scopus subject areas

  • Software
  • Industrial and Manufacturing Engineering

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