Factors influencing the use intention of port logistics information system by ocean carriers

This study empirically investigates factors influencing ocean carriers' use intention toward a port logistics information system (PLIS). Data collected from a survey of carriers in Taiwan were used to test a structural equation model examining the relationships among top management support, cost of adoption, perceived benefit, perceived complexity, security concern, and use intention. The results indicate that top management support, cost of adoption, perceived benefits, and perceived complexity are the dominant factors explaining the use intention of PLIS by carriers. However, the influence of security concerns on use intention was not shown to be significant in this study. Theoretical and managerial implications of the research findings are discussed.