Extending the Conceptualization of Destination Brand Experiences

Cecilia Ngwira, Vincent Wing Sun Tung, Serene Wai Tsz Tse

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

Tourism research has flourished over the last decade, providing novel insights and deepening the literature on destination branding and tourism experiences. Consequently, the initial conceptualization of destination brand experience (DBE) as a four-dimension concept may not fully capture the field’s expanded knowledge-base. The present study seeks to extend the conceptualization of DBE into six main dimensions (i.e., relational; spiritual, sensory, cognitive, affective, and behavioral) and provide empirical support for this extended conceptualization from a sample of tourists at Lake Malawi in Africa. The study contributes by providing support to the relevance of “relational” and “spiritual” dimensions as additional components of DBE. It offers insights to destination marketing organizations toward facilitating relational and spiritual dimensions that may be particularly relevant when tourists seek recovery and social experiences as travel and tourism re-emerges from the pandemic.

Original languageEnglish
JournalJournal of Travel Research
DOIs
Publication statusAccepted/In press - 2022

Keywords

  • band experience
  • lake
  • nature
  • relational
  • satisfaction
  • spiritual

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Transportation
  • Tourism, Leisure and Hospitality Management

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