Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions

Ekaterina Volchek; Haiyan Song; Dimitrios Buhalis; Chun Hung Roberts Law

Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions

Ekaterina Volchek, Haiyan Song, Dimitrios Buhalis, Chun Hung Roberts Law

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research

Original language	English
Publication status	Published - 9 Jan 2020
Event	ENTER2020 International eTourism Conference - Guildford, United Kingdom Duration: 8 Jan 2020 → 10 Jan 2020

Competition

Competition	ENTER2020 International eTourism Conference
Country/Territory	United Kingdom
City	Guildford
Period	8/01/20 → 10/01/20

More information

http://eprints.bournemouth.ac.uk/33531/1/Exploring%20ways%20to%20improve%20Personalisation%20e%20final%20version.pdf

Cite this

Volchek, E., Song, H., Buhalis, D., & Law, C. H. R. (2020). Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions. Paper presented at ENTER2020 International eTourism Conference, Guildford, United Kingdom. http://eprints.bournemouth.ac.uk/33531/1/Exploring%20ways%20to%20improve%20Personalisation%20e%20final%20version.pdf

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title = "Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions",

author = "Ekaterina Volchek and Haiyan Song and Dimitrios Buhalis and Law, {Chun Hung Roberts}",

year = "2020",

month = jan,

day = "9",

language = "English",

note = "ENTER2020 International eTourism Conference ; Conference date: 08-01-2020 Through 10-01-2020",

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Volchek, E, Song, H, Buhalis, D & Law, CHR 2020, 'Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions', Paper presented at ENTER2020 International eTourism Conference, Guildford, United Kingdom, 8/01/20 - 10/01/20. <http://eprints.bournemouth.ac.uk/33531/1/Exploring%20ways%20to%20improve%20Personalisation%20e%20final%20version.pdf>

Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions. / Volchek, Ekaterina; Song, Haiyan; Buhalis, Dimitrios et al.
2020. Paper presented at ENTER2020 International eTourism Conference, Guildford, United Kingdom.

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research

TY - CONF

T1 - Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions

AU - Volchek, Ekaterina

AU - Song, Haiyan

AU - Buhalis, Dimitrios

AU - Law, Chun Hung Roberts

PY - 2020/1/9

Y1 - 2020/1/9

UR - https://blogs.surrey.ac.uk/vice-chancellor/2020/01/08/speech-enter-2020-27th-international-etourism-conference-on-responsible-etourism-welcome-remarks-8-january-2020/

M3 - Conference presentation (not published in journal/proceeding/book)

T2 - ENTER2020 International eTourism Conference

Y2 - 8 January 2020 through 10 January 2020

ER -

Exploring the Ways to Improve Personalisation: The Influence of Tourist Context on Service Perceptions

Competition

More information

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