Exploring the influence of cultural diversity in collaborative design teams: Preliminary findings

Vivian Hsueh Hua Chen, Henry Been Lirn Duh

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

1 Citation (Scopus)

Abstract

Past studies loosely define culturally heterogeneous group composition as any combination of mixed nationality and/or ethnicity. A case study with three project groups was conducted to investigate if culturally diverse groups composed differently in terms of nationality/ ethnicity mix will experience different types of communication problems. Communication problems of discussion dominance, reduced communication frequency and discussion exclusion were coded from taped discussions. Findings indicate that ethnicity and nationality give rise to different communication problems. Future studies should be specific when defining heterogeneous groups in terms of whether they are manipulating differences in nationality, ethnicity or both.

Original languageEnglish
Title of host publicationHuman-Computer Interaction - 2nd IFIP TC 13 Symposium, HCIS 2010 Held as Part of WCC 2010, Proceedings
EditorsPeter Forbrig, Fabio Paterno, Annelise Mark Pejtersen
PublisherSpringer New York LLC
Pages246-254
Number of pages9
ISBN (Print)9783642152306
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event2nd IFIP TC 13 Symposium on Human-Computer Interaction, HCIS 2010 Held as Part of 21st IFIP World Computer Congress, WCC 2010 - Brisbane, Australia
Duration: 20 Sep 201023 Sep 2010

Publication series

NameIFIP Advances in Information and Communication Technology
Volume332
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

Conference2nd IFIP TC 13 Symposium on Human-Computer Interaction, HCIS 2010 Held as Part of 21st IFIP World Computer Congress, WCC 2010
Country/TerritoryAustralia
CityBrisbane
Period20/09/1023/09/10

Keywords

  • Collaborative design
  • Cultural diversity
  • Group composition
  • Group process

ASJC Scopus subject areas

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management

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