Exploring the impact of “disconfirmation” on customer willingness to post online reviews

Hengyun Li; Fang Meng

Exploring the impact of “disconfirmation” on customer willingness to post online reviews

Hengyun Li, Fang Meng

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review

Original language	English
Publication status	Published - 2018
Externally published	Yes
Event	The 23th Annual Graduate Student Research Conference in Hospitality and Tourism - Fort Worth, Texas, United States Duration: 3 Jan 2018 → 5 Jan 2018

Conference

Conference	The 23th Annual Graduate Student Research Conference in Hospitality and Tourism
Country/Territory	United States
City	Fort Worth, Texas
Period	3/01/18 → 5/01/18

Cite this

@conference{567b62bf34aa4e729e2886720bfe8f7e,

title = "Exploring the impact of “disconfirmation” on customer willingness to post online reviews",

author = "Hengyun Li and Fang Meng",

year = "2018",

language = "English",

note = "The 23th Annual Graduate Student Research Conference in Hospitality and Tourism ; Conference date: 03-01-2018 Through 05-01-2018",

}

Exploring the impact of “disconfirmation” on customer willingness to post online reviews. / Li, Hengyun; Meng, Fang.
2018. Paper presented at The 23th Annual Graduate Student Research Conference in Hospitality and Tourism, Fort Worth, Texas, United States.

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review